FAQs

Home & Hearth

Have a fireplace question? Home & Hearth has the answer. Check out these FAQs and give us a call today for more information!

  • What information do you need when I come in for a free-standing pellet, wood, coal or gas stove?

    We require the following information: the square footage you intend to heat, the planned location for the stove, multiple photographs of the room or area where you want to place the stove, pictures of the interior wall behind the stove's intended location, exterior photographs of the wall where the stove will be vented, and the distance between the stove and any nearby windows. This information helps us provide the most suitable recommendations for your needs.

  • What do you need to know when I'm interested in a pellet, wood, coal or gas insert?

    For inserts, we need specific details including: the fireplace opening measurements (width, height, and depth), a completed fireplace dimensions worksheet, photographs of the fireplace, information about your chimney height including exterior pictures, and the square footage you aim to heat. These details are essential for us to recommend the most appropriate insert for your fireplace and heating requirements. Click here to print and complete the Fireplace Dimension Worksheet.

  • What information is required when I'm looking for a gas log set, fireplace grate or fireplace doors?

    For these items, we require the following: the height, width, and depth measurements of your fireplace, as well as the back width dimension. Clear photographs of the fireplace are also necessary. For fireplace doors specifically, we only need the opening height and width measurements. This information enables us to suggest products that will fit and function correctly in your fireplace. Click here to view, print, and complete the Fireplace Dimension Worksheet.